IBADD 2019 Sessions and Workshops

Designed specifically to help BAs and PMs understand each other and work together even better, this session addresses six areas where we would benefit from considering the other person’s perspective. Both the PM and the BA role are critical for our success, and when we work together, we can ensure the right work produces the right results in the best interest of our business. Explore six things PMs and BAs should know about each other, with practical, tactical conversation tips to help you connect even better with the PMs and BAs in your own environment.
Agile. Scrum. Lean. SAFe. Buzzwords to be certain, and also powerful ideas that have changed the landscape in which you and most other business analysts find yourselves today. How can you position yourself to be effective and ultimately successful in this environment? Join Kent McDonald to find out seven things business analysts need to know about agile and how you can use that knowledge to thrive as a business analyst. You’ll learn what an agile mindset is and how you can adopt one. You’ll find out how you can apply analysis practices you already use in a way that will make you the business analyst that all your teams will want to work with. You’ll find out about the roles that business analysts can play in agile environment and select the one that is the best fit for you. Whether you are an agile advocate in your organization or you’ve had agile “done to you,” come to this presentation to find out how to be the most agile business analyst you can be.
This interactive talk will facilitate dialogue and provide a comprehensive overview of the key concepts of business architecture. It will also address some common FABAQs (Frequently Asked Business Architecture Questions), including what business architecture is and isn’t, why it is important, how it is used, where it fits within an organization, and how to establish a successful business architecture practice.
Gain useful tips to "stop the crazy;" hear about others’ mistakes so you don't have to learn the hard way, and try your hand at some project planning, risk management, and more. This quick-hit, “what-you-really-need-to-know-about-projects” class is designed to demystify project management to non-PM’s, including (but not limited to!) Business Analysts, Quality Assurance Analysts, and other team members by introducing project process groups and offering a clearer understanding of critical success factors for a project. If you’re looking to grow your skills within your role and organization, a foundational knowledge of project management is a must.
Learning is the bottleneck for many organizations. Optimizing anything else is a local optimization that will not move the needle. Becoming a learning organization requires recognizing feedback loops and knowing how to use them to our advantage. The agile realm is full of feedback loops. Each process, practice, or framework under the agile umbrella shares this in common. What should you do next? You need a customer feedback loop. How quickly can you do it? You need a production feedback loop. How do you know it’s the right thing? You need a delivery feedback loop. How do you continuously improve and adapt? You need a feedback loop for organizational change. We often think of things having a linear progression and don’t see the loops that are occurring right in front of us. By recognizing these loops, we can ensure we are not missing a piece in the puzzle. Join us for a holistic discussion of how understanding, identifying, and improving your agile loops throughout your organization can help you improve your organizational agility.
User Stories are the primary way Agile teams capture their customers’ requirements and manage their work. Story-writing is a skill that every BA needs in the new Agile world. We will learn about User Stories and write some, then learn more and write some more, then learn more and write some more.
Agile is easy to understand, but difficult to master. Join us for a robust conversation about everything agile, with three thought leaders in the agile community.
Do you keep your day or give it away to stress? In this session, we explore your perceptions and thinking patterns that lead to stress. We explore how differences in others can cause us to stress using The Colors Index. Finally, we learn techniques in Rational Emotive Behavior Therapy on how to tame the stress to live a much happier life
Sure, you know how to use Visio. But can you really make it sing and dance? In this workshop, you will take your Visio knowledge to the next level in order to build diagrams more effectively and create more powerful drawings.

You’ll learn tips and techniques for making Visio do what you want it to (rather than living with what Visio wants to do!). You’ll learn how to create custom shapes and then build custom stencils and templates that you and your colleagues can use in order to create consistent looking diagrams across the organization. You’ll discover little-used features that allow you to get work done more quickly, including adding “hidden” features to the Visio ribbon so your new favorite features are always a click away. You’ll learn about the ShapeSheet, a behind-the-scenes component of Visio that gives you the power to make Visio do exactly what you want it to. You will also learn about Visio macros that can be used to automate repetitive functions.
The word compete comes from Latin. Quite literally, it means strive together. Nobody wants to show you the hours and hours of becoming. They’d rather show the highlights of what they’ve become. We tend to overemphasize the natural, the individual born with talent, whom everything seems to come effortlessly and easily. Potential is one thing, what we do with it is quite another. Research suggests that reaching true mastery of a field requires 10,000 hours of deliberate practice. We will discuss how to grow passion and perseverance to endure such an effort. Growing a “learning organization” is a common goal for many companies, but how do you foster an environment and culture to grow a “learning organization”? Join us as we explore the pillars of a Growth Mindset and Grit to understand how these two concepts helps us level up as individuals, as teams, and organizations.
Agile development has already challenged BAs to work in new ways and change their ideas about their own jobs.  DevOps is continuing and accelerating this challenge.  Writing documents is fading in its importance, but researching, meeting and talking with people, and analysis and critical thinking are only becoming bigger parts of the job.  As broad collaboration across all of IT (and extending into our customer organizations) becomes the rule, a BA's skill set grows in value.  But how we use those skills, and what our jobs will morph into is an open question that is ripe to explore.
What’s after capability mapping and planning? How does the business unlock value from insights of a business capability map? What is the difference between modernization and transformation? What is the shift in business models and how does Business Architecture play in that space? Let’s take a look at business trends and how a master design leverages business capability planning and service design.
Cari will discuss what it’s like being a business analyst for a business intelligence team within a growth paradigm. This topic is intended for business leaders as well as business analysts hoping to transition from “traditional” business analyst work to focus on business intelligence projects.
Commonsensical Documentation is a guide to simple, lean, and agile technical writing. When you ask people what they expect when they read technical documents, many will probably tell you: long, boring and hard to understand. This can lead to disastrous outcomes.

This course is about blending the best practices of communication and technical writing with a little common sense. By combining these principles Business Analysts and Technical Writers can produce documentation and technical communication that will be valuable and appreciated.

The ever-changing world of IT (Information Science and Technology) has added to that struggle. Hundreds of templates, methodologies, and experts are willing to provide you with help. Do they make it easier or just add to the complication?

This course is targeted to Business Analysts and Technical Writers at all levels. Those just starting out who want to learn more about creating good documentation as well as seasoned writers who just want to add more polish to their deliverables. If you have ever found yourself writing boring or complicated documentation, then you are sure to find useful information in this course.
​Is drama at your workplace draining the energy, motivation, productivity and morale from the environment? Are you tired of the people that only want to complain rather than offer Solutions? Even thought drama may seem inevitable, it is possible to develop a drama-free work culture. Learn about best practices to understand the sources of drama, including Fostering employee ownership, accountability techniques, planning, and a plan that forces individual employees to take personal responsibility for their career and the Organization’s future.
Cucumber is a collaborative tool that could be your golden ticket to creating actionable test and requirement specifications. Writing short and easy to read Cucumber specifications as a team can provide an opportunity to document a business ask. Instead of a story only used once during development, Cucumber specifications can be continually updated alongside the application to document the expected behaviors as well as serve as the test plan regardless of the team’s test automation strategy.
This session will explore how Principal leverages a distributed center of excellence to drive cross-business unit collaboration, partner with digital and technology efforts, and find greater success in strategic efforts. Special emphasis will be placed on learning about synergies with agile methodologies, digital transformation, and data-driven decisions. Practitioners will also learn techniques to increase influence, moving beyond "building a map and holding it in their back pocket" to integrating business architecture into transformational efforts.
There are lots of data analytics tools available, but most come with two significant costs: the cost of a license and the cost to obtain the required skills to use the software. But what if you could create dashboards and data visualizations with software you already use every week? What if your dashboards could show data in the context of diagrams that you already provide to your colleagues and customers? You may be surprised to learn that Visio could be the answer to your business and operational intelligence requirements. You can layer data visualizations on top of process maps, organization charts, floor plans… the same diagram that you already use to communicate vital information. Bring a laptop and follow along on the journey to effective data visualization and dashboards.
As BAs, we have all sorts of tools for understanding the customer. You're probably already using Personas, Empathy Maps, and Story Maps. They're all great tools for understanding the customer and their journey. One often overlooked aspect of solution design, however, is the impact the existing solution has on your customers. The Value Proposition Canvas, developed by Alexander Osterwalder, is another tool you can add to your toolbox. Using the VPC, you can validate the assumptions you're making about today's solution and turn them into insights for the solution of tomorrow.
This presentation focuses on the 2nd BABoK Knowledge area: Elicitation and Collaboration. Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation. Requirements elicitation is not simply gathering requirements. Requirements are not just laying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating. CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts at asking questions and getting answers: FBI Agents, Mothers of Teenagers, and Curious 2-Year Olds.
Engaging in Productive Conflict - Why and How Conflict in teams is inevitable and necessary. As we work together in our agile and project teams, engaging in productive, constructive conflict is essential for building commitment for decisions and ensuring ownership for outcomes. By increasing self-awareness around our conflict behaviors, we can effectively respond to the uncomfortable and unavoidable challenges of team conflict. With Productive Conflict, learners will: • Discuss why productive conflict is an essential behavior for a cohesive, high performing team • Explore destructive and productive conflict behaviors • Understand how to manage our responses to conflict situations • Examine techniques to create an environment for all team members to be heard, considered and understood
Microsoft Visio includes 15 different templates for mapping business processes. In addition, there are Visio add-ins from other companies that are designed to make it easy to create more meaningful, content-rich process maps. This presentation will demonstrate the key advantages and disadvantages of four types of process maps – flowcharts, swimlane diagrams, BPMN diagrams, and TaskMaps – and will offer a quick look at a custom Visio process mapping solution.
​This workshop will provide participants with a tried and true method to quickly build a base business architecture which may be leveraged in a variety of different ways for business value. Participants will have an opportunity to practice building a business architecture baseline, including capabilities, information and value streams. We will conclude with a discussion of practical business usage scenarios in which business architecture may be applied.
As BA’s, we’re not always in control of who is “on” the team, but that doesn’t mean we can’t help lead and influence the team to a healthy dynamic. We can be helpful team members and influence those around us to adopt the characteristics of a high-performing, psychologically safe, effective team, from any seat. This session explores how to ensure your team has the five characteristics of a healthy and high-performing team: a common goal, a healthy level of self-awareness, a reality-based set of mutual expectations, an effective standard of communication, and at least a dose of unconditional positive regard.
In the Des Moines market, it has always felt like the management style is to have a physical person in a seat in the office unless there is bad weather (and even then, some employers do not make exceptions). Are you wondering what it is like to be a remote BA? What skills does someone need in order to move from a Business Analyst in the office to a Business Analyst that works remote? It is possible to be a remote BA with very occasional trips into the home office. Join me as I share my experiences of being a remote BA, the speed bumps that were tripped over, while working in that role, as well as tools and techniques that can help someone be successful as a remote BA.
According to the Five Behaviors of a Cohesive Team ™, trust is the foundation. Many teams take trust for granted – assuming that it will grow on its own. Nothing could be further from the truth. In this interactive and impactful presentation, Gale will share practical tips and techniques to build trust within your team. First we will begin by defining trust. We will explore the 3 C’s of trust along with best practices for building vulnerability based trust. You will walk away with practical trust building exercises to use with your own teams. We will also apply trust building techniques to virtual teams where members may be spread out across the globe and rarely connect with one another face to face. Rebuilding trust is another critical skill in team performance so we will share ideas on how to mend fences and start anew. Teams that trust one another are able to engage in open, robust dialogue where every member is heard, considered and understood. As a result, members buy-in to the team’s decision and commitment increases. Members hold one another accountable to do what they said they would do and stay focused on the collective, positive outcomes of the team. Together everyone achieves more and it all starts with trust.
Cucumber has been around now for over ten years. In that time, many teams have realized the potential of Cucumber to promote common understanding and quality practices, helping to pave the way for the risk free delivery of changes. Some teams, however, have seen the aftermath of Cucumber that has been allowed to spoil in the corner, spending much of their time and energy attempting to understand what went wrong. Where does your team fit into the spectrum? Are you suffering from back and forth in your delivery process due to misunderstandings? Are you confident that changes to your applications aren’t causing regressions? Are you dealing with a lot of enhancements due to ‘missed requirements?’ Or, are you delivering quality consistently? Through the use of examples and stories from a Cucumber practitioner, this session will help participants identify what spoiled Cucumber is, what fresh Cucumber is, and how to keep their Cukes fresher, longer.
Business leaders, managers, and directors may be brilliant leaders in one situation and do not have the same results in another. Management gurus agree: Anyone can lead, not everyone can be a successful leader. The previously embraced command-and-control techniques are increasingly ineffective. Today’s business environment demands leaders to be alert, agile, enterprising, and skilled in the art of diplomacy. As a leader, it's imperative to articulate who you are, and what you stand for, and why you're excited to lead your team. Are these areas you feel you need to develop? Do you have a compass to guide you on the journey of leading through challenging times, your teams, stay flexible in dealing with them; try to respond to them in ways that address their needs and interests. If so, join us for this workshop “Developing your Leadership Compass.” It is a highly-interactive reflective process that sets a path to transformational leadership. Participants will receive navigational direction to support others as they assert their leadership maturity and learn how their thinking and behavior impact the way they lead others.
A thriving organization compels their leadership to think resourcefully and innovatively and encourages them to embrace 360° Thinking. 360° Thinking invalidates the “this is the way we always do things” notion. It requires the ability to think globally on both large and small scales, in the long and short term and in the past as well as the present. This session teaches business leaders how to utilize 360° Thinking to hone their strategy and guide the direction of their teams to implement solutions to key problems.
We’ve all had tough moments –tensions were running high or we weren’t “at our best”, and then a moment of misunderstanding or disagreement tipped us (or the person in front of us) over the edge into something ugly. We can anticipate and manage these moments with a little more grace, so they don’t become a distraction. Learn to navigate through moments of conflict by focusing on making the situation safe, valuing other human beings, finding common purpose, demonstrating candor, and practicing effective communication. Built on foundations of self-management and other-awareness, this five-step framework is easy to remember to apply.
Many people spend more time planning a vacation than they do their career! This session gives you all the tools to fix that problem. In this session we will do many different engaging and insightful exercises covering: Identify & actively drive your career from your values! What’s important to you about your career? Salary? Security? Self-direction? We will spend time actively investigating this and setting you up to pursue the right things for yourself! Create a career plan that gives you the most freedom to drive at your personal goals! Are you defining your career in terms of job descriptions, or things that excite and engage you? We do exercises that challenge your preconceptions about your work and enable you to create a future with broader possibilities! Learn how to identify and fill gaps and showcase your strengths! Whether you work independently or with a company, you’ll want to identify and resolve experience and skill gaps, and also create showcase experiences for the things that represent your personal brand!
In job interviews you are on the spot to quickly connect with the interviewer, as well as respond clearly and concisely to difficult interview questions. The best way to do this is by knowing the parts of your career story, and by using STAR answers to illustrate your value and your strengths. In this hands-on, minds-on, active participation session you will receive tools to assemble your career story and make sure it has the right information for an interviewer to really see and understand you and know that you are the right fit for the company! During this session we will: *Understand the types of interviewers you may meet (skill, feeling, and behavioral) and prepare you to communicate with all of them. *Introduce and understand the Career Story and STAR answer concepts. *Learn how to create mutual understanding with an interviewer through the use of both of these techniques. *Spend time creating your own Career Story and STAR answers during the session and set you up to take your own deeper dive later on. *Work in pairs to tell our Career Story and STAR answer with another participant and receive structured feedback from them.
Agile allows us to adapt to change. Good requirements allow us to satisfy our customers. User experience helps us build software that people love. Test-Driven Development leads to good design. I mean, if we do these things, then it's impossible to fail right? Wait, what? Do you still have failing projects too? I thought it was just me? Maybe it's time we forget about the buzzword bingo and start talking about what really makes organizations successful: Relationships. RelationSHIP: Relation comes before SHIP, join Brandon to learn how.
Many people talk about requirements. “Experts” use identical terms and think they have a common understanding. Yet, one says user stories are requirements; another claims user stories must be combined with requirements; and yet another has a different approach. All seem unaware of the critical inconsistencies of their positions. No wonder getting requirements right remains a major challenge for many projects. This interactive session analyzes key conflicting interpretations, describes a more appropriate model, and introduces the powerful Problem Pyramid™ systematic disciplined guide to help you more reliably get user stories and other requirements right.
Preparation is key!!!! You never know when that next opportunity may come knocking on your door, or present itself. Ensuring your resume truly conveys your career journey, and the skills you bring to the table, can be challenging. Whether you are advancing your career in your current field, or trying to embark on a new endeavor, you have to market and sell yourself to get your foot in the door for that interview. I have found that many individuals believe their resume speaks to their career journey but does it really showcase the skill sets needed for that next step in your journey? If it does then that next step is nailing the interview. Interviewing has changed over the years. You have panel interviews, skype/video conference interviews, phone interviews and more. Then you have technical questions, behavior questions, simulations and more. How do you handle all the madness? This workshop will provide you with clear tips and techniques to ensure you are ready for your next career move when it presents itself.
Einstein is quoted as saying “Not everything that can be counted counts, and not everything that counts can be counted.” When collecting requirements for an analytics solution, or even a simple report, it is important to identify what truly matters. Often, the questions behind the questions are the most important. Drawing from research and real-life experience, this session will look at ways to draw out better questions in order to achieve better insights and how “decision based requirements” may be the real answer to your problems. This session looks at how to approach requirements for analytics requirements, including a highlight of specific tools that can be used, as well as how to generate better business value.
Cari will walk through a fictional logistics scenario in which different business units require data presented in a meaningful way, in different business intelligence tools. The scenario will be presented, and the data story will be displayed in Excel, MicroStrategy, and using ArcGIS.
Would you gamble your yearly salary on a coin flip? Often times we bet larger sums of our companies’ money without even knowing we have such slim odds. Let science save the day! See how empiricism helps us with a practical example of advanced forecasting tools provide better visibility into not just when but also how certain we can be about when we’ll be done. We are not done when an increment is delivered to the market. We need to know how much value was delivered and if it met our expectations. In other words we need a feedback loop after delivery occurs. Without this confirmation it is like driving with your eyes closed. You are going to get somewhere, but probably not the place you want to be.
In a world where the workload is high and the timelines are short, teams are often expected to accomplish goals that require superhuman abilities. While Business Analysts are frequently known for saving the day, success often hinges on the collective powers of a strong team. When you think of everyone you work with on a day to day basis, how do they operate as a team, or set of teams? Are they swooping in to save the day, or are they in need of rescue themselves?
This workshop will demonstrate the importance of empathy, inclusiveness, healthy conflict and open communications, and why effective team dynamics is a critical factor for success. We will apply techniques from the latest research in team dynamics and human interaction to approaches that you can use in your day to day work. Whether you are bringing your team along or attending on your own, this workshop will provide key activities that will help you be the hero your team needs as you all become a super-powered team!
Learning Objectives:
-How groundbreaking research in the field of human dynamics is changing what we know about effective teamwork
-How your team can improve your interactions and effectiveness
-How leaders can help their teams overcome challenging circumstances and achieve success
In an age where the pace of change is increasing at an exponential rate, your ability to successfully adapt and change may be one of the most important skills to possess. So why is it so hard to do? In this session, we'll explore how to supercharge your habits to become a change champion, whether it be for personal change (losing weight) or professional change (adding the new cover sheet to your TPS Report).
As our projects become more Agile, the BA’s job role changes in significant ways. The traditional Requirements Spec is on its way out, being replaced by User Stories that go thru a less-well-defined lifecycle. The Agile methods don’t mention the BA, but the BA’s skill set can be very important to Agile success. We’ll look at the variety of ways that BA’s integrate into, and provide real value to their Agile project teams.
Why Change Efforts Fail- Change is a part of our daily lines, but most of us don't like it. It shouldn't be any surprise then that the majority of change efforts in organizations fail. Join us in this session to learn why and how to stack the odds for success in your favor.
As organizations increase their pace of delivery and adaptation to change, it has never been so important to ensure that they are doing the right
things and most effectively – from strategy through execution. This talk will focus on the role of business architecture as the gateway to enterprise agility, and the critical role it plays across the end-to-end strategy execution life cycle. Various success stories will be shared as well as guidance on practical next steps and key conditions for success.
Better. Faster. Cheaper. Many IT organizations are constantly seeking the “best” practices that will deliver those characteristics, and the fact that they continue to search indicates they haven’t found them yet. It could be they are looking in the wrong place. Most efforts around achieving better, faster, cheaper center around becoming ultra efficient. Effectiveness may just be the better target. Join Kent McDonald to explore the difference between efficiency and effectiveness and learn three simple, yet powerful, techniques that he has found can help teams be more effective. You’ll learn how to: * Build a shared understanding of the problem you are trying to solve * Establish clear guard rails for distributed decision making * Measure progress based on outcome, not output Along the way he’ll share stories about how he has used these techniques and help you figure out when these techniques may work in your situation. You may be able to get faster and cheaper with efficiency, but in order to get better outcomes, you need to be effective.
Business Architects have the opportunity to play a critical role in helping organizations transform their vision into reality. This session will discuss practical tips for how to align business capabilities with strategic objectives and how to identify investment opportunities through a capability-based planning approach.

Sessions one and two will build upon one another by using a Case Study approach. Individuals will gain practical experience by attending either session but the best experience will be achieved by attending both.
Business Analysis hold a myriad of unique skills and techniques that may be as rare as unicorns in your kingdom. Whether these are skills you bring from a previous role or newly-acquired skills you’ve gained from an IIBA chapter conference, it is sometimes challenging to apply those skills within your kingdom. When your royalty and subjects don’t believe in unicorns, how can you help them understand that they not only exist in the forests of other kingdoms, but that they can actually thrive in yours? This session will provide approaches that you can use to apply your unicorn skills in a way that demonstrates value and delivers results for your kingdom. Then, you will prove to your royalty and subjects that unicorns DO exist, AND they are amazing!

Learning Objectives:

-How to find opportunities to leverage unique skills when they are unfamiliar to others

-How to demonstrate value in those skills and communicate the value

-How to track positive results and leverage them for success
Use cases are a highly-regarded way to document requirements that has the added side-benefit of translating into tests. The concrete step-by-step use case format helps avoid certain types of miscommunications; but common misunderstandings can significantly diminish their value. Also, many are confused concerning user stories vs. use cases. In this interactive session, learn what analysts and testers often miss and how to avoid their gaps to gain greater benefits from using use cases.

Common misperceptions about what use cases are, and are not
Types of requirements use cases show effectively, and those they don't
Conventional use-case testing, and how much it unknowingly misses
This session will involve the use of the Advanced Insights profile which shows the What, Why and How of each participant. This profile will need to be completed prior to attending this session.
The Problem The question was asked, “Why do some people consistently achieve much greater success with less effort, while others - who work just as hard, are just as intelligent, and even work in the same environment - achieve much less?”
Tired of the monotonous scoping meetings with stakeholders? Let’s spice things up fun and get those creative juices flowing to define what’s to come for the product. During this interactive workshop participants will be immersed into a series of collaboration games and techniques to define a product and its minimum viable features (MVP). You'll be able to go back to the office with a handful of new techniques in your toolbox to help your teams deliver faster and show progress!
Poor requirements cause many project problems. Some traditional approaches write voluminous requirements that too often don’t help much and may even contribute to difficulties. Agile instead writes brief three-line user stories. Yet, many have as much if not more difficulty writing Agile’s brief requirements effectively. This interactive workshop reveals reasons requirements, especially Agile user stories, can fall short, explains critical concepts needed for effectiveness, and uses a real case to provide participants guided practice writing and evaluating traditional requirements and Agile user stories.

Recognize why Agile and traditional projects still encounter difficulties with requirements.
Learn and get hands-on practice applying special methods to overcome current difficulties.
Write right traditional and Agile user story requirements right.