Paula Bell is a Business Analyst mentor, coach and author with 18 years in project roles to include business analyst, requirements manager, business process quality manager, technical writer, project manager, developer, test lead and implementation lead. Paula has experience in a variety of industries to include media, courts, carpet manufacturing, banking and mortgage. Paula has lead multiple highly-visible multi-million dollar technology and business projects to transform businesses where she was the Requirements Manager or Lead Business Analyst. Currently, during the day Paula manages a team of Business Process, Implementation and Testing individuals focusing on Operational Excellence in identifying ways to streamline processes and help the business run more efficiently with an additional scope or lens surrounded around compliance, risk and regulations. The main purpose of this team is to be the first line of defense for the business to keep the business out of audit trouble.